11162 Palm Terrace Lane
Riverside, CA 92505
(951) 687-7330
Data accessed December 5, 2019.
General Information
Palm Terrace Care Center is a for-profit corporation owned by NAHS Southeast Inc. A Medicare and Medicaid participant, this facility has 75 certified beds and is not located within a hospital or a Continuing Care Retirement Community.
Fines and Citations
As a result of the facility’s most recent health inspection on December 20, 2018, the facility received 15 citations for various failures, including to:
- Knock on the doors of or otherwise request permission to enter the rooms of five residents.
- Ensure a resident’s capability to self-administer medication.
- Ensure the provision to a resident of written information concerning their right to formulate advance directives.
- Ensure two residents were provided with treatment per a physician’s orders in two instances: one in which a resident was self-administering without a physician’s orders; and another in which a nurse was preparing to administer insulin to a resident although the insulin was labeled with another resident’s name.
- Ensure a resident’s medications were locked in a stored and secured cabinet.
- Ensure a staff was able to properly test a disinfecting solution concentration.
- Provide dessert to 20 residents with prescribed carbohydrate consistent diets.
- Ensure food was served at a palatable temperature.
- Ensure the proper handling and storage of food in an instance in which a meat refrigerator did not have a thermometer.
- Ensure that garbage and refuse bins were not overflowing.
Fire and Safety Inspections
This facility has automatic sprinkler systems in all required areas. Its most recent fire and safety inspection was on February 26, 2019, and 0 fire safety citations were issued. The average number of safety citations in California is 1.6; in the U.S., 3.0.
Staffing
Number of Residents
The average number of residents per day at this facility is 66.3.
The California average is 86.4.
The national average is 85.7.
Number of Nurse Staff Hours Per Resident Per Day
The total number of licensed nurse staff hours per resident per day is 1 hour and 42 minutes.
The California average is 1 hour and 47 minutes.
The national average is 1 hour 34 minutes.
Number of RN Hours Per Resident Per Day
The number of RN hours per resident per day is 32 minutes.
The California average is 38 minutes.
The national average is 41 minutes.
LPN/LVN Hours Per Resident Per Day
The number of LPN/LVN hours per resident per day is 1 hour and 19 minutes.
The California average is 1 hour and 9 minutes.
The national average is 52 minutes.
Nurse Aide Hours Per Resident Per Day
The number of nurse aid hours per resident per day is 2 hours and 31 minutes.
The California average is 2 hours 33 minutes.
The national average is 2 hours 18 minutes.
Physical Therapist Staff Hours Per Resident Per Day
The number of Physical Therapist staff hours per resident per day is 18 minutes.
The California Average is 6 minutes.
The national average is 5 minutes.
Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.
Shows if the nursing home participates in the Medicare, Medicaid, or both.
| Star Rating Summary | ||
| Overall Rating
|
 |
Much Above Average |
| Health Inspection
Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks |
 |
Above Average |
| Staffing
Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident |
 |
Below Average |
| RN Staffing |  |
Much Below Average |
| Quality Measures
Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care |
|
Much Above Average |
| Description | Palm Terrace Care Center | California Average |
| Percent of short-stay residents who self-report moderate to severe pain Lower percentages are better. |
0.9% | 6.2% |
| Percentage of SNF residents with pressure ulcers that are new or worsened Lower percentages are better. |
0.3% | Not Available |
| Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine Higher percentages are better. |
77.4% | 87.9% |
| Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine Higher percentages are better. |
57.0% | 89.3% |
| Percentage of short-stay residents who got antipsychotic medication for the first time Lower percentages are better. |
1.0% | 1.4% |
| Description | Palm Terrace Care Center | California Average |
| Percent of long-stay residents experiencing one or more falls with major injury Lower percentages are better. |
4.2% | 1.8% |
| Percent of long-stay residents with a urinary tract infection Lower percentages are better. |
4.3% | 1.9% |
| Percent of long-stay residents who self-report moderate to severe pain Lower percentages are better. |
0.0% | 3.3% |
| Percent of long-stay high-risk residents with pressure ulcers Lower percentages are better. |
8.1% | 7.1% |
| Percent of long-stay low-risk residents who lose control of their bowels or bladder Lower percentages are better. |
62.5% | 42.7% |
| Percent of long-stay residents who have or had a catheter inserted and left in their bladder Lower percentages are better. |
1.8% | 2.4% |
| Percent of long-stay residents who were physically restrained Lower percentages are better. |
0.0% | 0.5% |
| Percentage of long-stay residents whose ability to move independently worsened Lower percentages are better. |
6.5% | 14.4% |
| Percent of long-stay residents whose need for help with daily activities has increased Lower percentages are better. |
4.3% | 9.6% |
| Percent of long-stay residents who lose too much weight Lower percentages are better. |
3.0% | 4.5% |
| Percent of long-stay residents who have depressive symptoms Lower percentages are better. |
0.0% | 0.8% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication Lower percentages are better. |
2.9% | 16.1% |
| Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine Higher percentages are better. |
71.4% | 96.6% |
| Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine Higher percentages are better. |
88.9% | 96.9% |
| Percent of long-stay residents who received an antipsychotic medication Lower percentages are better. |
15.5% | 11.0% |
Date of standard health inspection:12/20/2018
Total number of health deficiencies:17
Average number of health deficiencies in California:12.6