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819 Salem Drive
Redlands, CA 92373
(909) 793-1233

General Information

Plymouth Village is a nonprofit corporation owned by Humangood NorCal. A Medicare and Medicaid participant, this facility has 48 certified beds and is not located within a hospital; it is located within a Continuing Care Retirement Community.

Fines and Citations

As a result of the facility’s most recent health inspection on November 2, 2018, the facility received 12 citations for various failures, including to:

  • Honor each resident’s right to dignity, self-determination, communication, and the exercise of their rights.
  • Maintain the privacy and confidentiality of residents’ personal records and medical records.
  • Honor each resident’s right to a safe, clean, comfortable and homelike environment.
  • Ensure the development and implementation of policies and procedures designed to prevent neglect, theft, and abuse.
  • Ensure the development and implementation of a comprehensive care plan that accounts for all of a resident’s needs.
  • Ensure the development of comprehensive care plans within seven days of the residents’ comprehensive assessment.
  • Ensure the preparation, review, and revision of comprehensive care plans by health professionals.
  • Provide activities that comprehensively meet resident needs.
  • Provide an environment free of accident hazards and with adequate supervision to prevent residents from suffering accidents.
  • Ensure the procurement of food from approved or otherwise satisfactory sources.
  • Ensure the storage, preparation, distribution, and service of food according to accepted professional standards.

Fire and Safety Inspections

This facility has automatic sprinkler systems in all required areas. Its most recent fire and safety inspection was on December 28, 2018, and six fire safety citations were issued. The average number of safety citations in California is 1.6; in the U.S., 3.0.

Staffing

Number of Residents
The average number of residents per day at this facility is 38.4.
The California average is 86.4.
The national average is 85.7.

Number of Nurse Staff Hours Per Resident Per Day
The total number of licensed nurse staff hours per resident per day is 2 hours and 5 minutes.
The California average is 1 hour and 47 minutes.
The national average is 1 hour 34 minutes.

Number of RN Hours Per Resident Per Day
The number of RN hours per resident per day is 41 minutes.
The California average is 38 minutes.
The national average is 41 minutes.

LPN/LVN Hours Per Resident Per Day
The number of LPN/LVN hours per resident per day is 1 hour and 24 minutes.
The California average is 1 hour and 9 minutes.
The national average is 52 minutes.

Nurse Aide Hours Per Resident Per Day
The number of nurse aid hours per resident per day is 1 hours and 24 minutes.
The California average is 2 hours 33 minutes.
The national average is 2 hours 18 minutes.

Physical Therapist Staff Hours Per Resident Per Day
The number of Physical Therapist staff hours per resident per day is 13 minutes.
The California Average is 6 minutes.
The national average is 5 minutes.

1. Vital Statistics

Number of Beds:  48 certified bedsinformation

Beds in the nursing home that have been approved by the federal government to participate in Medicare or Medicaid.

Accepts:  Medicare and Medicaidinformation

Shows if the nursing home participates in the Medicare, Medicaid, or both.

2. Key Ratings

Star Rating Summary
Overall Rating information

Medicare assigns the overall star rating based on a nursing home’s performance on 3 separate measures: Health inspections, staffing, and quality measures. Each of these domains have their own star ratings, with more stars meaning better quality of care

Five Stars Much Above Average
Health Inspection information

Medicare assigns the star rating based on a nursing home’s weighted score from recent health inspections. More stars means fewer health risks

Three Stars Average
Staffing information

Medicare assigns the star rating based on the nursing home’s staffing hours for Registered Nurses (RNs), Licensed Practice Nurses (LPNs), Licensed Vocational Nurses (LVNs), and Nurse aides. More stars means a better level of staffing per nursing home resident

Four Stars Above Average
RN Staffing Three Stars Average
Quality Measures information

Medicare assigns the star rating based on data from a select set of clinical data measures. More stars means better quality of care

Five Stars Much Above Average

3. Key Short Stay Statistics

Description Plymouth Village California Average
Percent of short-stay residents who self-report moderate to severe pain
Lower percentages are better.
6.8% 6.2%
Percentage of SNF residents with pressure ulcers that are new or worsened
Lower percentages are better.
0.0% Not Available
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
88.4% 87.9%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
88.7% 89.3%
Percentage of short-stay residents who got antipsychotic medication for the first time
Lower percentages are better.
1.7% 1.4%

4. Key Long Stay Statistics

Description Plymouth Village California Average
Percent of long-stay residents experiencing one or more falls with major injury
Lower percentages are better.
6.4% 1.8%
Percent of long-stay residents with a urinary tract infection
Lower percentages are better.
2.1% 1.9%
Percent of long-stay residents who self-report moderate to severe pain
Lower percentages are better.
2.6% 3.3%
Percent of long-stay high-risk residents with pressure ulcers
Lower percentages are better.
1.1% 7.1%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Lower percentages are better.
86.8% 42.7%
Percent of long-stay residents who have or had a catheter inserted and left in their bladder
Lower percentages are better.
2.5% 2.4%
Percent of long-stay residents who were physically restrained
Lower percentages are better.
0.0% 0.5%
Percentage of long-stay residents whose ability to move independently worsened
Lower percentages are better.
14.9% 14.4%
Percent of long-stay residents whose need for help with daily activities has increased
Lower percentages are better.
8.2% 9.6%
Percent of long-stay residents who lose too much weight
Lower percentages are better.
2.5% 4.5%
Percent of long-stay residents who have depressive symptoms
Lower percentages are better.
1.1% 0.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Lower percentages are better.
3.8% 16.1%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Higher percentages are better.
89.3% 96.6%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Higher percentages are better.
98.9% 96.9%
Percent of long-stay residents who received an antipsychotic medication
Lower percentages are better.
0.0% 11.0%

5. Inspection Summary

Date of standard health inspection:  11/02/2018
Total number of health deficiencies:  12
Average number of health deficiencies in California:  12.6